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By registering or enrolling for a class you agree to our policies as follows:
Registering for Classes
All classes will be confirmed upon registration. For online registrations, a confirmation is automatically sent to the "Bill To" email address as
provided in the order. We cannot be responsible for undelivered or bounced back online confirmations due to spam filters or firewalls. For
phone registrations, a confirmation will be sent by email or regular mail. For registrations made at our store, a confirmation will be provided
at that time. It is important to bring your confirmation to the class since all students will be required to check in. Arrive 15 minutes prior to
your class as classes start on time.
Exchanges, Credits and Refunds
Should you need to cancel a reservation for this class, you will receive a full refund for any cancellation made four (4) days or more before
the first class date. Cancellations made three (3) days or fewer before the first class date will incur a 30% “cost of goods” fee (based on
the total fee paid) with the remainder put on a Cooking Class voucher that can be applied toward a future class. No refunds, exchanges or
vouchers will be given to cancellations made on the day of the class or no shows without exception. Changes and cancellations may be
made in person or by calling our store at 562-430-1217 and speaking directly to one of our store employees. Due to timing issues we
absolutely cannot accept or honor cancellations sent by email or left via phone message or on voicemail. Due to timing issues we cannot
accept or honor email cancellations. In the event we cancel a class a full refund will be given.
Substitutions and Class Format
We reserve the right to substitute ingredients, menu items, recipes and instructors. Unless noted otherwise, all of our classes are hands-on
and participatory in style. Our class size is limited and classes are structured to allow each student the opportunity to work closely with the
chef in the preparation of dishes and to observe, up-close, the ingredients, tools and techniques used in the making of all dishes. The
exception to the hands-on format are classes labeled as "Demonstration" or "Demo" or "Lecture".
Rewards
All cooking class students receive a 10 % off any purchases made on the day of the class excluding appliances.
Registering for Classes
All classes will be confirmed upon registration. For online registrations, a confirmation is automatically sent to the "Bill To" email address as
provided in the order. We cannot be responsible for undelivered or bounced back online confirmations due to spam filters or firewalls. For
phone registrations, a confirmation will be sent by email or regular mail. For registrations made at our store, a confirmation will be provided
at that time. It is important to bring your confirmation to the class since all students will be required to check in. Arrive 15 minutes prior to
your class as classes start on time.
Exchanges, Credits and Refunds
Should you need to cancel a reservation for this class, you will receive a full refund for any cancellation made four (4) days or more before
the first class date. Cancellations made three (3) days or fewer before the first class date will incur a 30% “cost of goods” fee (based on
the total fee paid) with the remainder put on a Cooking Class voucher that can be applied toward a future class. No refunds, exchanges or
vouchers will be given to cancellations made on the day of the class or no shows without exception. Changes and cancellations may be
made in person or by calling our store at 562-430-1217 and speaking directly to one of our store employees. Due to timing issues we
absolutely cannot accept or honor cancellations sent by email or left via phone message or on voicemail. Due to timing issues we cannot
accept or honor email cancellations. In the event we cancel a class a full refund will be given.
Substitutions and Class Format
We reserve the right to substitute ingredients, menu items, recipes and instructors. Unless noted otherwise, all of our classes are hands-on
and participatory in style. Our class size is limited and classes are structured to allow each student the opportunity to work closely with the
chef in the preparation of dishes and to observe, up-close, the ingredients, tools and techniques used in the making of all dishes. The
exception to the hands-on format are classes labeled as "Demonstration" or "Demo" or "Lecture".
Rewards
All cooking class students receive a 10 % off any purchases made on the day of the class excluding appliances.
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